FREQUENTLY ASKED QUESTIONS
PRODUCTS
Our sarees come with or without blouse piece. Please go through product details of the saree. you are interested in buying.
Our website showcases handmade items. We prioritize accurate product photography with consistent lighting. Despite our efforts, subtle differences in color, dye, or design may be present between the digital image and the physical product, particularly with handloom items. Imperfections can enhance the appeal of handloom products.
Linen sarees thread count is 80-100
We do not customize individual sarees due to the complexity and cost involved. Customization is an option for bulk orders of 50 sarees or more.
Every product featured on our site comes with comprehensive descriptions. Clicking on your selection will navigate you to the Product Page. This page lists product sizes, materials, colors, and washing instructions in detail.
A comprehensive Size Chart is available for reference when purchasing products like blouses, dresses, skirts, jackets on the site.
The exceptional artworks match any handmade creation. Skilled artisans meticulously craft these intricate designs, resulting in timeless beauty.
Blouses can be customized based on customer requirements. Contact us at hello@aasiwun.in to discuss your needs.
SIZING
All products in Indian sizing. Use size chart to find best fit. SIZE GUIDES
If you're feeling puzzled about sizes, we're all ears and totally love hearing from you!
Contact us: hello@aasiwun.in
SHIPPING
Free shipping on orders over Rs 2100/ - in India. International orders incur shipping charges based on weight and other criteria at checkout.
We work with reputable logistics providers and partners to ship your products. Your order will be dispatched by selected carriers, tailored to the distance it must travel.
Upon order placement, it is assigned to a logistics partner. An SMS with partner details and AWB# is sent to your phone. Tracking can be done on their website 24 hours after shipping. Follow the link in the email to track your item's journey.
We understand your anticipation as you eagerly await your parcel. We'll attempt thrice to drop off the package over the next few days, making sure it gets in your hands. Do not worry! We have effortless solutions for missed delivery orders
Contact Us hello@aasiwun.in along with your order number, and we shall take care of it.
If the package is returned after an attempted delivery, a partial refund will be offered after deducting 300/- for product packing and shipping across India via postal services, considering the significant reverse shipping costs as well.
We deliver nationwide across India. In case delivery isn't possible through our courier partners, we'll utilize India Post for shipping. Prepaid orders only.
Yes we do ship internationally
Customers must pay custom charges or any additional fees. Starting July 21, 2021, EU customers are required to cover VAT charges in addition to customs fees.
Indian customers can expect delivery services from Bluedart, Delhivery, FedEx, DHL, and India Post.
In case the product arrives damaged or with tampered packaging, kindly reject the delivery and inform the courier. Email us at hello@aasiwun.in with your Order ID for a prompt replacement at no extra charge.
ORDERS
Customers will receive shipping information with a tracking number once the order is shipped. Follow the link in the email to track your item's journey.
International orders are shipped via DHL Express & FedEx.
Delivery times differ depending on the city. On average, the delivery time for all metros & Tier 1 cities is 3-4 days. Tier 2 & 3 cities may take 3 to 7 days. Unexpected circumstances may cause shipment delays and we thank you for your patience.
Our utmost priority is to deliver your shipment as quickly as possible.
Sorry, but we do not take orders on phone or social media platforms.
Hop onto our website to place your order!
Indeed, we can arrange the delivery of your package to India. Please provide us with the full shipping address and a local contact number. In case the delivery destination is a hotel, we suggest sharing your personal local contact number for seamless communication.
Regrettably, we do not accept preorders. Simply click on the Notify Me button, send us your request via email and we will inform you as soon as the product is restocked.
PAYMENTS
Shop with Confidence: Safe and Trusted Payment Gateways Available!
You can chose to pay with a credit or debit card (Mastercard, Visa or Amex card) using our secure payment gateway. You can also use our PayPal gateway to complete your transaction incase you are an international customer.
We also have UPI option for payment. In case you face any challenge in completing your transaction, please contact us on hello@aasiwun.in or you can use the contact form.
All prices listed include GST with no hidden fees.
Yes. Payment can be made via the mobile site of Aasiwun, which also utilizes trusted payment gateways to ensure the security and protection of your card information.
Our transactions are 100% secure. We do not store payment data. Any issues with receiving funds will result in them being returned within 24 hours, as per bank confirmation.
Order ID confirmation occurs upon payment receipt by our bank. In rare cases, a debit may occur without reaching our office
Do Not Worry! Contact us at hello@aasiwun.in for resolution.
Yes, we accept cash on delivery payments.
Combining multiple coupon codes is not permitted.
RETURNS & REFUND
Please read our Returns & Exchange Policy for more information
GIFTING
Got a special gift that needs wrapping? Shoot us an email at hello@aasiwun.in, and we'll happily wrap it up with a personalized note at no extra cost!
Yes, we've got gift cards galore, ranging from Rs 501/- to Rs 5001/-
Pamper your pals by letting them pick from a bunch of choices. Check out the GIFT CARD section for details.
GENERAL QUERIES
Sorry, but we do not take orders on social media platforms.
Hop onto our website to place your order!
1. It is a rewards program where customers collect points with every buy
2. Get a cool 100 points just for signing up!
3. Grab 200 points as a birthday treat from us!
4. Get in on the fun and earn loyalty points with an account - it's a must!
5. Gain 1 Point for every ₹ you splurge
6. We provide multiple choices for utilizing your earned points. Visit the customer profile page for more information
7. Loyalty points are so precious, they're like a rare gems that can't be exchanged for cash or refunded!
These points are solely redeemable for purchases on aasiwun.in
Absolutely - we're on it!
1. You Refer Your Friends:
Toss your referral link over to your pals or throw it on social media for that exclusive invite vibe
2. Your Friends Purchase:
Your buddies get an email with a cool 7% coupon code for their first buy. This coupon stays fresh for 60 days from receipt!
3. You Get Rewarded:
Score 7% off all our products when your buddy's debut order takes flight. This voucher stays fresh for 60 days post-arrival.
Spread the word and rake in more perks!